# Module 7 Narration

## Opening

Open with the professional setting: an operations team deciding whether to automate part of a high-volume administrative workflow. Ask students what decision is being made, who is affected, and what evidence would be persuasive to a skeptical reviewer.

## Middle

Move through the module in four passes:

1. Define **Change management and workforce impact** in the context of Automation & Process Optimization.
2. Walk through the lab as a proxy-data exercise, emphasizing what it can and cannot show.
3. Compare a baseline with an AI-enabled or more sophisticated alternative.
4. Translate the result into stakeholder language: recommendation, risk, mitigation, and next evidence.

## Closing

Close by returning to the module artifact: **automation readiness memo with workflow map, exception policy, control points, and ROI estimate focused on change management and workforce impact: Plan training and role transition support.**. Students should leave knowing exactly what artifact they are producing and how it will be judged.