Module 2 Narration

Module 2 Narration#

Opening#

Open with the professional setting: an operations team deciding whether to automate part of a high-volume administrative workflow. Ask students what decision is being made, who is affected, and what evidence would be persuasive to a skeptical reviewer.

Middle#

Move through the module in four passes:

  1. Define Robotic process automation basics in the context of Automation & Process Optimization.

  2. Walk through the lab as a proxy-data exercise, emphasizing what it can and cannot show.

  3. Compare a baseline with an AI-enabled or more sophisticated alternative.

  4. Translate the result into stakeholder language: recommendation, risk, mitigation, and next evidence.

Closing#

Close by returning to the module artifact: automation readiness memo with workflow map, exception policy, control points, and ROI estimate focused on robotic process automation basics: Design a simple RPA task and exception path.. Students should leave knowing exactly what artifact they are producing and how it will be judged.