Module 4: Optimization and scheduling#

AINS6201 — Automation & Process Optimization

Essential Question#

How can models improve resource allocation?

Scenario#

an operations team deciding whether to automate part of a high-volume administrative workflow

Stakeholders: process owner, operations analyst, frontline staff lead, and risk/control reviewer

Core Moves#

  • Define the decision boundary

  • Compare baseline and alternative

  • Interpret evidence and assumptions

  • Identify failure modes

  • Recommend next action

Lab & Assignment#

Formulate a scheduling or routing problem.

Artifact: automation readiness memo with workflow map, exception policy, control points, and ROI estimate focused on optimization and scheduling: Formulate a scheduling or routing problem.