Module 6: Controls, auditability, and failure handling#
AINS6201 — Automation & Process Optimization
Essential Question#
How do automated processes remain accountable?
Scenario#
an operations team deciding whether to automate part of a high-volume administrative workflow
Stakeholders: process owner, operations analyst, frontline staff lead, and risk/control reviewer
Core Moves#
Define the decision boundary
Compare baseline and alternative
Interpret evidence and assumptions
Identify failure modes
Recommend next action
Lab & Assignment#
Create control and audit requirements.
Artifact: automation readiness memo with workflow map, exception policy, control points, and ROI estimate focused on controls, auditability, and failure handling: Create control and audit requirements.